Welcome to the world of "Veterinary Triage"

This Guide is Perfect for:

• Vet Nurses 
• Vet Nurse Students
• Vet Technicians
• Veterinary Receptionists

Whats Included:

• What does "Triage" mean?
• 8 Step Triage Plan and Protocol

• Handling triage phone calls

• Crucial questions to ask clients and how to navigate efficiently

• Veterinary Triage List

• Examples of each triage category and urgency of different patient cases

• How to handle tricky and difficult clients

• Triage in the reception - What to look for?

• What needs to be seen immediately?

PLUS Editable Veterinary Triage List Version for clinic personalisation